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Meet our passionate team
of travel industry experts

Who we are and what we do

Meet the Team

Melissa Medeiros

Account Manager

What I have done...
In 2012, I graduated with a Masters in Professional Communication (my thesis examined how consumers relate to different cultures through travel brochure images) and spent the following five years fostering a successful career in niche tourism and adventure travel PR for a leading travel and tourism consultancy. Recognised by one of Canada’s leading public relations associations as one of the country’s 'Top 30 PR Professionals Under 30’, I have worked with a diverse portfolio of clients including expedition cruises, adventure tour operators, custom travel designers, luxury lodges and emerging destinations. In 2014, I pioneered the Toronto chapter of Young Travel Professionals, a global community that connects the next generation of travel and tourism leaders. 

What I do now...
After taking time off to travel the world (I’m up to 44 countries now), I moved to London and joined the Hills Balfour team in 2017 as PR Account Manager where I lead on several exciting accounts including exotic destinations, a luxury hotel and several tour operators. 

What I do for fun...
I consider myself lucky to have family living around the world, from the Azores and California, to London, Toronto and Hawaii, because it allowed me to experience new destinations, food and cultures at a very young age. When I’m not collecting new passport stamps, you’ll find me spending quality time (a.k.a eating) with my partner and our pup (Oli) as well as my family and friends in the UK and abroad.  

What I bring to Hills Balfour...
I bring a hands-on and integrative approach to my work while tapping into my international network of media contacts to build brand awareness and loyalty, generate positive media coverage, engage core communities and foster key partnerships.